Our supercharged solutions power the best customer experiences in the world

Your 3PL can be your competitive edge. At Outerspace, every process is designed to be brand-first and customer experience-obsessed. Here’s how the team pulls it off.

Get In Touch

WHAT MAKES OUTERSPACE DIFFERENT

Success engineered into a science

More control for e‑commerce management

Seamless integration between Shopify and Outerspace’s Tech
Self-service ship via edits, updatable until order dispatch
Shipping rate optimization to minimize costs
Priority flagging and order holds
Granular order waving by order type for efficient turnaround

A delightful customer experience

Order consolidation
Address validation to streamline customer service
Easy-to-use system for customer service rep autonomy
Buffer quantities to streamline lost item replacements

High-touch fulfillment backed by strategic insights

Virtual kitting and on-the-fly assembly for lower-volume kit SKUs
Pre-kitting to increase order throughput
High-volume drop events optimized to scale up order volumes 10–20x
Item aliases to keep inventory parity

THE OUTERSPACE STORY

The only 3PL made for brands, by brands

Founded by high-growth brand founders and supercharged by industry experts with best-in-class sector experience, we have built fulfillment and warehousing that works the way it would if you built it in-house yourself.

Our mission is to help you offer a competitively unique customer experience to win new business, increase repeat rates and average order value, and intelligently cut operational cost structure so you can invest into stability and growth.

Your dedicated Ops Manager is your secret weapon

Insider knowledge of your processes and people
How you order inventory, when you run sales, customer service issues, and the behavioral dynamics of your customers.
Your eyes and ears on the floor
Your direct point of contact for real-time communication, weekly strategic calls, project coordination, and more.

Solving problems before they arise
Integrated with your floor team to ensure accuracy and efficiency, and to handle any edge cases.

Get In Touch

Receiving refined for accuracy and speed

Receiving is mission-critical preceding launch dates or large sales volumes. As founders and operators, it was one of our biggest pain points. We've transformed the process to be responsive to your particular product and factory.

Thorough QC and goods inspection overseen by your dedicated Ops Manager
Floor teams dedicated exclusively to your brand, including picking, packing, and receiving specialists
Strategic pallet receiving, carton receiving, or piece receiving
Audits of BLs and packing lists to ensure upstream vendor accuracy
Label and packing error prevention to ensure your product is promptly ready for distribution
Thorough QC and goods inspection overseen by your dedicated Ops Manager
Floor teams dedicated exclusively to your brand, including picking, packing, and receiving specialists
Strategic pallet receiving, carton receiving, or piece receiving
Audits of BLs and packing lists to ensure upstream vendor accuracy
Label and packing error prevention to ensure your product is promptly ready for distribution

BY THE NUMBERS

Here’s how Outerspace helps brands scale for supermassive growth

100k+

Orders per day operational capacity

10.8%

More revenue retention

99.93%

Order accuracy